Frequently Asked Questions
How long does the neon heart last?
Our LED neon hearts are rated for 50,000+ hours of continuous use — that's over 5 years of 24/7 operation. Unlike traditional glass neon, LED neon doesn't degrade or flicker over time.
What's included in the box?
Every heart comes with the LED neon heart on a Canadian hardwood frame, a 12V power supply, and an inline dimmer switch so you can adjust brightness to your preference.
How much power does it use?
Each heart draws only about 5 watts — roughly the same as a phone charger. Running it 24/7 costs just a few cents per month on your electricity bill.
Is it safe to leave on all night?
Yes! LED neon runs cool to the touch and uses a low-voltage 12V power supply, making it completely safe to leave on overnight. Many customers use their hearts as nightlights.
Can I use it outdoors?
Our hearts are designed for indoor use. While the LED neon itself is water-resistant, the power supply and wood frame are not rated for outdoor exposure to rain or extreme temperatures.
How do I dim the brightness?
Each heart includes an inline dimmer switch on the power cord. Simply turn the dial to adjust brightness from a soft ambient glow all the way up to full brightness.